In the application
In the client application, open the profile and privacy section. There you can request a portable copy of your data, see the status of the deletion request, and delete your account. Before a critical action, the application may ask you to re-confirm your login.
Data correction
Profile data and memory locations can be corrected in the appropriate section of the application. If the field cannot be changed yourself, contact support and indicate what exactly is incorrect.
Deleting an account
The deletion request is initiated within the application. An active order, a pending return, a family space that needs to be transferred to another owner, or a legal obligation to preserve a separate record may temporarily delay part of the process. The app shows the reason and confirms the removal is complete. Deleting an application from your phone does not delete your account.
Device notifications and permissions
Push notifications, camera, photos and location are managed in iOS settings. Refusing an optional permission will not close your account, but a feature that requires it may not be available.
Request via support
If you do not have access to the application, write to support@hishum.com. Specify your account email and request type, but do not send your password, full bank card number or security code. To protect your data, we will verify your identity before completing your request.
For more information about data categories, purposes, recipients and retention periods, see Privacy Policy.
- Service Provider and Service Operator
- Esaart Studio Inc.
- Jurisdiction of registration
- California, United States of America
- Address of activity
- 265 W Tujunga Ave, Burbank, CA 91502, USA
- Postal address for complaints
- 265 W Tujunga Ave, Burbank, CA 91502, USA
- support@hishum.com
- Telephone
- +1 747 252 3561